Sales Support Apply

We are looking for an efficient administrative team player to support our ever growing Sales Team. You will be responsible for taking care of our general enquiries, providing quotes, keeping track of major projects and ensuring that our Sales Team have all the information they need to successfully close deals.



In-House Sales Support


Provides timely, accurate, and competitive pricing on all enquiries while striving to maintain maximum profit margins

Suggest Up-Sell or Alternative products when something is not in stock or lead time is too long

Work with Sales Team to ensure that we are on top of all Projects and Quotes to be aware when there is overlap/multiple quotes per project

Ensure sample send-outs are uploaded on the system as quickly as possible so that customer service can ensure a smooth send out.  

Assist with Catalogue & Thank You send-outs to clients to ensure that we are representing Craster in the best way


Database Management

Keep client database updated  – adding new contacts / updating roles/adding new properties/Ensuring all Clarity fields are complete & up-to-date

Ensure duplicate companies, contacts and projects are properly updated in the system



Keen eye on detail and understanding of numbers

Experience using Excel – V-lookups/ Pivot Tables

Experience calculating and delivering detailed and important information to a team

Ability to stay focused in a busy and open-space environment 

Ability to shift priorities as required

Experience in an active sales support role is a plus

Working knowledge & experience of the sales order & delivery process

Self-management required as team is often traveling and times in office may conflict